For product, delivery, or return questions, contact KIVARA GLOW at aure.sleep1@gmail.com or use the form below.
What to include
- Your order number, if you have one.
- The email used at checkout.
- A short description of your question or issue.
Do not send payment-card details, passwords, or medical information.
Returns and delivery issues
Contact us before sending anything back. We coordinate with Fulfilled by AutoDS to check the order and obtain the applicable instructions. We do not operate a walk-in location or receive returns at a store warehouse.
A request does not automatically confirm a cancellation, replacement, prepaid label, or refund. Your rights under applicable law are unaffected.
Product-use questions
We can help request product documentation. Use the manufacturer's instructions for the exact model; we cannot provide medical advice.